If available, try an HDMI port on another TV. To resolve the issue: Ensure that you are using an HDMI cable. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. How do I connect my Apple TV to Netflix?.Why can’t I connect to Netflix on my iPad?.How do I watch Netflix from my iPhone to my Mac?.Does Netflix work with screen mirroring?.What do you do when your Netflix screen goes black?.What do I need to watch Netflix on my non smart TV?.
